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q&a
general
questions
What makes you unique from other
companies?
Can you help me with planning the
schedule and timeline for my day?
Have you shot at our location before?
Is there a fee or limit on the locations
we choose for our wedding coverage?
Do you carry backup equipment?
What if you are sick or have extenuating
circumstances that prevent you from shooting our
wedding?
Do you have a travel fee?
What is your deposit to reserve the
date and what is your payment structure?
What if I need you to stay longer
at the wedding?
photography
questions
How
would you describe your style?
How
many photographers will shoot my wedding?
Does your portfolio represent what
I can expect to see from my wedding?
Are my pictures digitally retouched?
Do I receive all of my images in
color and black and white?
Will I receive my negatives? Is there
a charge?
How soon after the wedding will I
be able to see my wedding pictures?
Tell
me more about what my online gallery will be like.
Tell
me more about your albums.
videography
questions
What
is your style?
Who does the filming and editing?
Tell me more about how my film will
be made.
Do
you walk around the wedding bothering guests to
say something to the camera?
Can
I choose my own music for the DVD?
How
long will my film be?
Will
parts of my ceremony be edited out?
Do
I get a highlight version?
What
are rolling credits?
What
does the DVD menu look like?
Do
you shoot in widescreen?
How
will my film be packaged?
When
will I receive my final edited DVD copies?
How many DVD copies will I receive?
Do you have a demo that I can watch?
general questions
What
makes you unique from other companies?
1 – Weddings are our specialty
We limit our schedule to include 10 - 15 weddings
each year. This gives the opportunity to give
the extra time and attention that each wedding
deserves. After all, these photos will be passed
down for generations and we want your family to
have the best.The time, creativity and education
we put into weddings year after year means our
couples receive experience and knowledge that
is second to none.
2 – You are our priority
We are an independent family business with a small
number of people (just three of us!) but a big
emphasis on personal attention and customer service.
We make your day easy. When you call or email
us with a question, you’ll always be communicating
with the same person, and you’ll always
get a timely response. We genuinely care about
making you happy and making your wedding day more
than you imagined. We encourage custom planning
sessions in person, by phone or email so that
we can learn more about your wedding style and
tailor our services to your day.
3 – We are flexible
Your wedding is unique, and we think your package
should be, too. Our packages offer lots of options
for you to choose from, so you can create something
that fits just what you want. We’re always
open to hearing your ideas, and we are flexible
with the schedule of your day. You choose whether
you want to see each other before the ceremony,
and we’ll develop a shooting schedule that
will work with your plans.
4- Our team is great
Our photo and video team are fun, easy-going,
down-to-earth people who also happen to be accomplished
professionals in the wedding industry. We make
your day comfortable and we work with you to create
spectacular images and video of your wedding.
We give you the products and experience you’d
expect from a large company, but the attention
to detail and quality you can only find with a
smaller one. We are passionate about what we do
- the challenges each wedding brings, the opportunities
to meet wonderful people and the chance to capture
a story that will be passed down for generations
to come.
5- You can book photo & video all in one place
We offer the area’s most in-demand complete
photo and video service, giving couples the opportunity
to book both story-telling services from the same
company. Here are the benefits you can expect:
our photographers and videographer have already
worked together at hundreds of weddings, so there
are no surprises or conflicting work styles on
your wedding day; we share the same classic, yet
modern look to our products, so your photographs
and video will blend seamlessly; we are able to
complement our videos and packaging materials
with photographs from your event; finally, we
are able to offer special rates for couples booking
our combination packages. Of course, if you already
have photo or video services booked with another
vendor, you can always book our services separately
and be assured that we will work professionally
and closely with other vendors to give you the
best products and service possible.
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Can
you help me with planning the schedule and timeline
for my day?
We can definitely offer tips and advice that will
benefit the organization and timeliness of your
day, from getting ready through the dance. After
shooting and attending hundreds of weddings, our
experience has given us a thorough understanding
of weddings and what works best for scheduling
the events of the day - not just for photography
or videography purposes, but for making the day
the most comfortable it can be for you and your
guests . Don’t hesitate to ask us questions.
We also have a list of recommended vendors in
the area who we respect and trust and who we know
will give you the best service possible while
also helping you plan your day.
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Have
you shot at our location before?
Because of the number of weddings we shoot each
year in Madison and its surrounding areas, chances
are very good that we have been at your location
many times. We can offer you the advantage of
already knowing the details, lighting and set-up
of your wedding venues. Feel free to ask if we
have photos from recent weddings available for
viewing on our web site, current client galleries,
or our studio portfolios that showcase your locations.
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Is
there a fee or limit on the locations we choose
for our wedding coverage?
There is absolutely no charge for location photography.
We encourage you to select unique or popular locations
in the area – wherever fits your personalities,
wedding style or has meaning to you. We do not
have a limit on the number of locations you choose,
although we do recommend allowing at least 20-30
minutes at each location for pictures. Of course,
the time we spend will ultimately depend on the
schedule for your day, and we’re flexible!
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Do
you carry backup equipment?
Our team always has backup equipment, including
professional Canon cameras, lenses, flashes, batteries,
compact flash cards, Canon and Sony video cameras,
tripods and extra tapes.
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What
if you are sick or have extenuating circumstances
that prevent you from shooting our wedding?
You can be assured that your wedding is our priority.
Should anything like this ever happen, we would
first look within our own company for someone
with an open schedule. If this is not possible,
we do have a network of other professionals we
can call on who are trustworthy and work with
a similar style.
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Do
you have a travel fee?
Locations within a one hour trip of our Madison
studio incur a $50 flat travel fee. Please contact
us regarding availability and travel charges for
weddings further outside of the Madison area.
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What
is your deposit to reserve the date and what is
your payment structure?
There is a $500 non-refundable deposit with the
signing of the contract, which fully reserves
your date. The deposit is applied to your total
package cost, with 50% of the remaining balance
due one month prior to the wedding date, and the
final 50% due within one month after the wedding
date.
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What
if I need you to stay longer at the wedding?
Prior to the wedding, we always do our best to
plan the day with you and estimate the time you’ll
need us there in order to cover everything you
would like. If things run behind or you decide
you need extra coverage, we can always add on
time. The hourly cost for photography or videography
services is $200. You can add as little or as
much time as you need, with a minimum time increment
of 15 minutes.
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photography
questions
How
would you describe your style?
We combine the latest trends in modern portraiture
and candid photojournalism with classic traditional
elements like family photos and ceremony customs.
We love to capture emotion in photographs, but
we also love to create stunning portraits in a
comfortable atmosphere for you, your wedding party
and your guests. Finally, we never forget about
details – your flowers, your programs, your
table arrangements, your place cards…all
those little things that create the uniqueness
of your wedding.
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How
many photographers will shoot my wedding?
We provide you with two photographers for complete
coverage of your wedding day. You’ll enjoy
hundreds of unique images, different angles and
unbelievable creativity that only two photographers
can provide. Plus, if time gets short or things
are running behind, we are able to split up and
cover two different things at one time - whether
it’s family photos, wedding party photos
or pre-ceremony coverage – and we’ll
get your day right back on schedule.
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Does
your portfolio represent what I can expect to
see from my wedding?
All of the images on our web site and in our studio
portfolios were shot by the photographers who
will be at your wedding. The images you see in
our portfolios are representative of the quality,
artistry and variety we capture at every wedding.
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Are
my pictures digitally retouched?
Every picture is retouched for optimum color,
contrast and sharpness. The bridal portraits and
bride and groom portraits are also retouched to
soften skin tone, remove blemishes and stray hairs.
Spot coloring and artistically filtered images
will give your wedding gallery an unbelievable
look that will set your pictures apart from any
you have seen before.If you would like extensive
retouching done on specific pictures beyond what
is mentioned above, please contact us for more
information and cost.
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Do
I receive all of my images in color and black
and white?
Absolutely. We love the timeless, classic look
of black and white, as it truly captures the emotions
of a photograph in a way that nothing else can.
However, there are many photos that look beautiful
in color and that you’ll want in color,
like reception room shots, flowers and dresses.
We give you every photo in both color and black
and white on your online gallery and your DVD
negatives. That way you can easily compare and
decide which format you like best for each image.
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Will
I receive my negatives? Is there a charge?
You will receive all of your retouched, high resolution
images in both color and black and white on disc
as soon as your pictures are ready (usually 4
- 6 weeks after the wedding).These are included
in your package and there is absolutely no charge
for your negatives. They are yours to keep and
make reprints at any lab you choose.
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How
soon after the wedding will I be able to see my
wedding pictures?
Your online gallery will be posted within 4–
6 weeks after the wedding.
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Tell
me more about what my online gallery will be like.
Your online gallery will include all of your pictures
in both color and black and white so that you
can easily view and compare all of your images.
You can view your images as a slideshow, quickly
jump to a specific part of your day by using the
organized categories or just enjoy them one by
one from start to finish. Your friends, family
and out of town guests will love being able to
see all your photos from the comfort of their
own computer. Plus, they can view or order photos
from your gallery for a full four months. You
can also choose to have your gallery password
protected if you wish.
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Tell
me more about your albums.
We do a lot of research to continually carry the
best and latest albums available. All of our albums
include custom covers with choices of leather,
fabric, cameos, photo inlays or monograms. Each
page is designed from scratch – all we need
from you is a list of the photos you would like
to include and we’ll do the rest. Or, you
can even let us choose your photos and you won’t
have to do a thing.
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videography
questions
What is your style?
Our unique cinematography creates just the right
mix of art and romance to produce classic, elegant,
modern wedding films. Plus, our packages feature
all of the extras, including a highlight reel,
rolling credits and Hollywood style DVD movie
menus.
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Who
does the filming and editing?
Our master videographer shoots every wedding himself
to ensure continuity in style, creativity and
quality. After the wedding we collaborate with
our award-winning film editor and work closely
with him to produce your unique wedding film.
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Tell
me more about how my film will be made.
We use professional Canon and Sony equipment to
film all our weddings, providing us with broadcast
quality picture and sound, while allowing us to
remain unobtrusive without the distractions of
huge cameras, ladders and bright lights. We feel
that to produce optimum coverage, the film we
create needs to be one where the bride, groom
and their guests are not constantly aware of the
videographer. Once all the shots are safe on tape,
we bring them back to the studio and start to
build your DVD. After you send us your CD of song
choices, photo montage choices, rolling credits
and any special requests, your film is edited
using the same software as some of the biggest
Hollywood blockbusters. Your wedding film is then
produced, including the actual film to the custom
DVD menu and the packaging.
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Do
you walk around the wedding bothering guests to
say something to the camera?
Definitely not. We are very respectful of your
guests. Short interviews are done only at your
request and are typically done with only a few
close family members or friends so that we don’t
take too much shooting time away from other important
events happening during the day.
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Can
I choose my own music for the DVD?
Absolutely. This is your film, and we want it
to be as personal as possible. We ask you to provide
a CD of 5-6 songs listed in the order of preference
that you would like to hear them in your film.
We will do our best to honor your requests, but
sometimes certain songs just don’t work
well with the look or length of a segment in your
film, and in that case, we will need to adjust
the songs. We also love to include at least one
track of Hollywood movie music, usually at the
start of the film and during your highlight segment.
These pieces of music emphasize the emotions and
beauty of your wedding like nothing else can.
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How
long will my film be?
Your full wedding DVD includes fully edited coverage
from our arrival time through our ending time.
On average, our films last anywhere from 50 –
100 minutes, depending on the length of your ceremony.
You can also use your DVD menu to select a scene
and easily jump between parts of your day.
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Will parts of my ceremony be edited out?
We never remove any part of your ceremony. Your
full length ceremony is edited with smooth transitions
between three camera coverage angles, keeping
the ceremony interesting without removing any
part.
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Do
I get a highlight version?
Each of our packages includes a highlight reel.
Just like a movie trailer, it takes you through
the entire film in three to five minutes so that
you can watch your day as many times as you like
in just a few minutes. Also, it’s a great
feature to show friends or family who may not
have time to watch your entire film.
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What
are rolling credits?
You won’t find this feature anywhere but
here! Our unique rolling credits showcase the
names of your wedding party and family members
while playing your highlight reel or extra footage
from the day.
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What
does the DVD menu look like?
You’ll have a customized menu just like
you’d see on a Hollywood film, including
scene selection, photos from your day and music.
It’s best to watch one of our demo DVDs
to really get the best feel for our unique customized
menus.
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Do
you shoot in widescreen?
Yes. We shoot all footage in 16:9 resolution.
DVDs are authored to show a widescreen shot on
standard televisions and full 16:9 resolution
on high definition televisions.
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How will my film be packaged?
Your DVD copies include a custom design printed
directly on the discs as well as custom DVD packaging
with your photos, names, wedding date and wedding
venue.
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When
will I receive my final edited DVD copies?
Couples choose our videography team because they
expect the best. Working with an award-winning
New York film editor, your wedding film is created
using the same software and attention to detail
as full-feature films. Weddings are placed in
the order in which we receive your music choices,
photo choices and typed list of credits. Once
we receive everything we need to edit your film,
your wedding is placed in order for editing. You
can check the status of your film by using a link
to a video status page on our website. Then,
you can look forward to a true Hollywood style
wedding film that captures the emotion and tells
the story of your day forever.
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How
many DVD copies will I receive?
The number of copies depends on the number of
hours you book. Four hours of coverage provides
two complete copies, six hours provides three
complete copies and eight hours provides four
complete copies. You can always order additional
fully packaged copies at $25 each.
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Do
you have a demo that I can watch?
We have clips available to view on our web site
and we also have a demo DVD that we can send to
your home. You are always welcome to schedule
a time to come in and view clips in our studio
as well. The demo DVD shows highlight reels from
several weddings as well as different segments,
such as getting ready, pre-ceremony and rolling
credits.
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